Are you a friendly, customer-focused professional looking for an exciting opportunity in a growing industry? Waterfly Express Car Wash is hiring Customer Service Advisors to join our team! If you enjoy providing exceptional service and working in a fast-paced, team-oriented environment, we want to hear from you.

Why Work with Us?

Competitive Compensation and Benefits

• Starting pay at $18.50/hour, plus commission opportunities for membership and upsell performance.
• Regular raises tied to skill development and training through Waterfly University.
• Flexible schedules to accommodate school, family, or other commitments.
• Bonuses based on individual and company performance.
• Paid sick leave.
• Complimentary snacks, beverages, and occasional team lunches.

Career Advancement Opportunities

• Comprehensive training to help you succeed and grow.
• Clear pathways to leadership—our management team is promoted from within.
• Be part of a supportive and dynamic work environment that values teamwork and excellence.

Role Overview

As a Customer Service Advisor, you will be the face of Waterfly Express Car Wash, providing exceptional service to our customers and ensuring a smooth and enjoyable experience.

Key Responsibilities

• Greet customers warmly and guide them through car wash options, membership plans, and promotions.
• Assist customers in selecting the services that best fit their needs.
• Upsell membership plans and additional services to enhance the customer experience.
• Address customer questions or concerns in a friendly and professional manner.
• Maintain a clean and welcoming environment in customer areas.
• Support daily operations, including equipment checks and light maintenance as needed.

What We’re Looking For

Qualifications

• Outstanding customer service and communication skills.
• Positive, professional demeanor with a focus on creating a welcoming experience.
• Strong sales skills or a willingness to learn and succeed in a sales-oriented role.
• Team player who thrives in a fast-paced environment.
• Reliable, detail-oriented, and capable of multitasking.
• Ability to work on your feet for extended periods and perform light physical tasks.

Preferred but Not Required

• Experience in customer service, retail, or sales.
• Bilingual skills.
• Previous car wash or automotive experience is a plus.

About Waterfly Express Car Wash

At Waterfly Express Car Wash, we’re redefining the car wash industry with cutting-edge technology, innovative services, and a focus on exceptional customer experiences. We value our team members and are committed to helping you succeed and grow in your career.

Join Our Team Today!

If you’re ready to be part of a fun, fast-paced, and rewarding environment, apply now to become a Customer Service Advisor at Waterfly Express Car Wash. Your future starts here!

Waterfly Express Car Wash is looking for positive, energetic men and women looking for an opportunity in an exciting growth industry; if this is you, we invite you to join our team as a customer service associate(CSA).  Previous car wash experience is preferred but not required.  Customer service experience is preferred.  Must be clean, neat, articulate and have a presentable appearance.  Bilingual skills are preferred but not required.  Both full and part time positions are available.

Great Benefits
We start all our new Associates at a minimum of $18.50 an hour plus commission based off membership sales ... you are important to us! And our commitment to a higher starting wage with a clear path to scheduled raises is just one of the ways we show it; raises based on skills taught through our Waterfly University.  In addition, we offer flexible schedules to accommodate school and other activities and comprehensive training and raises related to mastery of skills.

Great Opportunities
Our work environment is team-oriented, fast paced and fun. We encourage ALL  Associates to grow with the company, to become part of our success story. That's why your success is ours!

• We support our Associates by providing an ongoing training program.
• Our managerial personnel are developed and promoted from our hourly Associate levels.

Qualifications:

• Quick learner who is capable of learning how to effectively fulfill all responsibilities within the car wash including the ability to effectively service customers and complete daily, weekly, and monthly maintenance of car wash equipment and facilities.
•  Strong interpersonal skills, able to consistently interact in a friendly, positive, professional manner with customers and colleagues
•  Skills needed to contribute to a productive team environment 
• Ability to work under pressure
• Good problem-solving skills
• Ability and willingness to follow directions

Primary responsibilities:

• All Associates will be trained to perform all responsibilities within the car wash including 1) site and equipment maintenance/management; 2) customer service; 3) sales/upsells; 4) opening/closing of the facility.  Day-to-day responsibilities will be assigned by the store manager.             

Benefits:

1.     Sick leave

2.     Working with smart, fun, motivated people

3.     Starting salary of $18.50 an hour. In addition, there is a paid skills enhancement education program through Waterfly University where associates are able to achieve incremental raises.

4.     Bonuses based on individual performance and the achievement of company performance goals are also available.

5.     Appreciation for a job well done

6.     Free Coffee, bottled water, snacks and random lunches.

About us:

This isn't a typical carwash! We are utilizing the latest and greatest in online marketing and promotions to build our business and brand.  Cutting-edge management techniques will be taught to our managers to ensure a smooth and efficiently-functioning business.   As the business grows through quality management at the site level, employees will benefit from by working in a pleasant environment where everyone is shown appreciation for work well done.